Public libraries and the Homeless

There's a great, thought-provoking, and sometimes heartbreaking article about homelessness and the public library at TomDispatch.

As any of us who have worked in -- or even visited -- a public library knows, this is a chronic problem, especially in urban areas, and one with no easy solutions. This article should be required reading for all library staff and patrons. I was especially moved by the reminder that "Annoyance is the cousin of arrogance, not shame."